|
Knowledge Management Tools and Techniques Manual (APO)Knowledge Management Tools and Techniques documents and provides an easy-to-understand approach to the common methods, tools, and techniques often used in knowledge management (KM). In particular, it attempts to provide trainers and facilitators in national productivity organizations, small and medium enterprise owners, and other users with practical, in-depth understanding of the core tools and techniques widely used in undertaking KM in an organization. This volume also includes useful Web site references, video links, templates, and instructions to provide answers to frequently asked questions concerning the tools and techniques needed for KM implementation and which have been brought up numerous times by participants in APO projects as well. It is hoped that the easy to follow guidance provided will be helpful to all organizations venturing into KM and make a useful addition to the literature on the subject.
Download now |
|
Knowledge management toolkit (I&DeA)
Knowledge management (KM)1 is about building organisational intelligence by enabling people to improve the way they work in capturing, sharing, and using knowledge. It involves using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. Building on what works well leads to better practice, strategy and policy. This toolkit is designed to support you in finding, using, creating, managing and sharing knowledge to support improvement in local government services by:
Download now |
|
Knowledge management tools and techniques briefing (IS)
This documemt provides brief details on tools and techniques which can be used by knowledge program teams to help deliver on this commitment. As programs and projects are developed they should be assessed to consider which KM techniques would be of value and where/how they should be incorporated.
The paper will also be of use in discussion with colleagues when working on encouraging them to ensure effective KM practices are adopted within their programs and projects. Download now |
|
Knowledge management postcards (NHS)
Below are a set of postcards which highlight the simple, easy to follow Knowledge Managment (KM) tools and techniques that help individuals, teams or organisations to manage knowledge; clearly and captivatingly portrayed on a set of colour coded postcards.
The postcards are developed to mirror the Knowledge Management framework. A summary postcard for this can be downloaded; The postcard set comprises of the following components: Facilitated Learning
Collaboration
Knowledge Assets
|
|
|
